◆ Corrections & updates
Corrections & updates
Every review site makes mistakes eventually. Bonus terms change overnight, withdrawal limits get revised, and a sentence written in a hurry can mislead. At Jenibethtarot we think trust is earned less by claiming to be error-free and more by showing exactly how errors are found, fixed and recorded. This page explains what we treat as a correction, how you can report one, and what happens after your message reaches our editors.
What counts as a correction
A correction is any change that fixes information a reader could rely on when choosing where to play: wagering requirements, minimum deposits, withdrawal times, payment methods available in Australia, licensing details, game availability or safer gambling tools. When we correct a fact, we note it on the page with the date. Fixing typos, broken formatting or swapping screenshots is a cosmetic edit and is not logged as a correction.
- A review lists the wrong wagering requirement for a welcome bonus after the casino changed its terms.
- A payment method such as PayID or a specific e-wallet is described as available for withdrawals when it only works for deposits.
- A slot is said to be playable for Australian players when the provider has restricted it in this market.
- A review states that deposit limits or self-exclusion can be set in the account area when that option has actually been removed or moved to live chat only.
How to report an error
- The exact page address and the sentence or table row you believe is wrong.
- What you think the correct information is, with a link to the casino's own terms page if possible.
- When you noticed the problem and whether you saw it as a logged-in player or a visitor.
- A screenshot of the casino page or message that shows the current detail, with any personal or account information hidden.
editor@jenibethtarot.com · Contact us
What happens next
- An editor reads your report at editor@jenibethtarot.com and assigns it to the reviewer responsible for that brand.
- The reviewer checks the detail directly on the casino site and in its current terms, rather than relying on the report alone.
- If the information was wrong, the page is fixed, a dated correction note is added and a second editor checks the change.
- We reply to let you know whether the page was corrected, clarified or left unchanged, and why.
How reviews get updated
Review pages are rechecked whenever a reader report, an operator announcement or our own routine testing suggests something has changed. The reviewer confirms the new detail directly on the casino site, an editor checks the edit, and the page shows an updated date. If a change affects how a brand compares with the other eight sites we cover, we also revisit its position in our comparison.
Frequently Asked Questions
Will you change a review because a casino asks you to?+
Only if the casino shows us that something in the review is factually wrong, and we can verify it ourselves. A request to soften criticism, remove a complaint or raise a ranking is not a correction, and partner status makes no difference. Commercial relationships are handled separately from editorial decisions, and Daniel Whitford or another editor signs off every factual change.
How will I know if a page has been corrected?+
Corrected pages carry a short note near the top or beside the changed section, explaining what was wrong, what it now says and the date of the fix. We do not quietly rewrite facts. If you reported the error and left an e-mail address, an editor will also reply to let you know the outcome, including when we decide no change is needed.
Can you help me with a dispute I have with a casino?+
We cannot act on your behalf or recover funds, because we are an independent review site rather than a regulator or complaints service. What we can do is check whether your experience points to a problem with the terms or practices we describe. Send details to editor@jenibethtarot.com, and if a review needs updating as a result, we will update it.